Responsible business

The well-being of pets is a matter of honour for us. 

We want to promise

We supply top-quality products for pets in a professional, flexible and efficient way. 

We strive for constant development and innovation of the pet industry, listening to the needs of our customers. Our business operations are based on responsibility to the pets, the customers and our business partners. 

The factories manufacturing our products have been carefully selected, and they are our reliable and long-term business partners.

We want to do good

We believe that every pet deserves a loving home and to be treated well. We carry our responsibility on this important matter and donate charity funds and products to solely help homeless and underprivileged pets in Finland and in Europe. PrimaCat donates approximately 13 000 euros every year to animal welfare, based on actual sales figures. Additionally, PrimaCat also donates products for pets in need in Finland and abroad.

Planet Pet Society and PrimaDog donate 1 % of their profits to animal welfare. You can vote for the annual donation object of Planet Pet on the Planet Pet website. 

Through Finnish animal welfare societies, Hau-Hau distributes several loads of dog food every year to dogs in need.

We also support Finnish amateur associations and pet events.

PrimaCat donated 12.312 euros to animal welfare last year.

Planet Pet’s 2014 donation was given to WWF Finland.

Satisfaction guaranteed

We want you to be 100 % satisfied with our products! All Hau-Hau Champion and PrimaCat food products have a satisfaction guarantee. If you are not satisfied with our product, you will get a refund or a replacement product.